A connection through McGill VPN is required to access certain restricted resources from outside the lab or McGill campus. In order to use the McGill VPN, you need a valid McGill account. We allow VPN access to all our systems from both student and staff McGill accounts.
The easiest way to solve any VPN or account issues is to call McGill IT Customer Service (ICS).
They can also be contacted by email:
Instructions are available at the McGill IT Knowledge base:
In most cases, the best solution is to call ICS (above) and request an account with campus-wide wireless access and VPN access.