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obtaining_it_support [2019/07/18 16:08] jle created |
obtaining_it_support [2019/07/22 19:31] jle |
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===== How should I contact IT? ====== | ===== How should I contact IT? ====== | ||
- | If you have questions, are experiencing an issue and would like assistance or require access to resources, we encourage you to submit a ticket via [[https://redmine.cbrain.mcgill.ca/|Redmine]] outlining your needs and the IT team will be happy to assist you. | + | If you are experiencing an issue, require access to resources or have a question and would like assistance, we encourage you to submit a ticket via [[https://redmine.cbrain.mcgill.ca/|Redmine]] outlining your needs and the IT team will be happy to assist you. |
===== How do I create a ticket on Redmine? ===== | ===== How do I create a ticket on Redmine? ===== |